Funky Time Privacy Policy – Your Data, Your Rights, Our Responsibility

Overview – How Funky Time Approaches Privacy

Funky Time is built for Pakistani players and we take the protection of your personal information as seriously as we take the quality of our games. This Privacy Policy applies to every interaction you have with the Funky Time platform – whether you are browsing the site without an account, registering for the first time, making a PKR deposit, placing a bet on a PSL match, or contacting our support team.

The core of our privacy approach is straightforward: we collect only the data we genuinely need to operate the platform safely and legally, we store it securely, we never sell it to anyone, and we are fully transparent about where it goes. There are no hidden data practices at Funky Time. Everything we do with your information is explained on this page.

If you have any questions about this Privacy Policy that are not answered here, you can contact us at any time at support@funkytime.click. We are happy to explain anything in more detail.

1. What Personal Data Funky Time Collects

Funky Time collects personal data in several ways depending on how you interact with the platform. Below is a complete breakdown of the categories of data we may hold about you:

Registration Data

• Full legal name as it appears on your national identity card (CNIC) or passport.
• Pakistani mobile number – used for account authentication and transaction notifications.
• Date of birth – required to verify that you meet the minimum age requirement of 18 years.
• Email address – used for account communications and support tickets.
• Password – stored in hashed form only; Funky Time staff cannot read your password.

Identity Verification (KYC) Data

• Copy of CNIC, passport or other government-issued photo ID when KYC verification is triggered.
• Proof of address document if required for high-value withdrawal verification.
• Selfie photograph for identity matching when required by our compliance procedures.

Financial & Transaction Data

• Deposit and withdrawal records including amount in PKR, method (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, Visa/Mastercard), date and time, and transaction reference numbers.
• Bet history including markets, stakes in PKR, odds, and outcomes.
• Bonus and promotion claims and associated wagering activity.

Technical & Device Data

• IP address at time of login and transaction.
• Device type, operating system version, and browser version.
• Session timestamps and duration.
• Pages visited and features used within the Funky Time platform.

Communications Data

• Contents of support conversations (live chat transcripts and email exchanges) for quality assurance and dispute resolution.
• Any feedback or surveys you voluntarily complete.

2. Why Funky Time Uses Your Data

Every piece of data Funky Time collects has a specific, legitimate purpose. We do not collect data speculatively or for purposes we have not defined. Here is what we use each category of information for:

3. Legal Basis for Processing

Funky Time processes your personal data on one or more of the following legal grounds, depending on the specific data and purpose involved:

• Contract performance: Most processing of your registration data, payment records, and bet history is necessary to fulfil the contract between you and Funky Time – i.e., to operate your account and deliver the services you have signed up for.
• Legal obligation: KYC verification, AML transaction monitoring, and certain data retention periods are required by our licensing obligations regardless of consent.
• Legitimate interest: Fraud detection, responsible gaming monitoring, platform security, and product improvement are carried out on the basis of Funky Time's legitimate interest in operating a safe and compliant platform. In all such cases, your privacy interests are considered and not overridden.
• Consent: Where Funky Time sends you optional marketing communications about new promotions or features, this is done on the basis of your consent, which you can withdraw at any time by contacting support or using the unsubscribe link in any marketing email.

4. Payment Data and PKR Transactions

When you make a deposit or withdrawal on Funky Time using Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, or a Visa/Mastercard, your payment details are handled as follows:

• Funky Time does not store full card numbers or full mobile wallet credentials on our own servers. Payment authentication is handled directly by the respective payment processor using their own secure systems.
• Funky Time stores the transaction reference number, amount in PKR, date and time, and payment method type – sufficient for us to manage your account balance and resolve any disputes, but not sufficient to initiate any payment on your behalf.
• All communication between Funky Time and payment processors is encrypted using TLS 1.3. No PKR transaction data passes over unencrypted connections.
• Payment processors such as Easypaisa, JazzCash, NayaPay, and SadaPay receive only the minimum data necessary to process your specific transaction. They do not receive your full Funky Time account history or gaming activity.

5. Third Parties We Share Data With

Funky Time shares your data with third parties only where necessary and only with parties who are obligated to handle it securely and lawfully. We never sell your data.

Payment Processors

Easypaisa, JazzCash, NayaPay, SadaPay, and bank networks receive transaction-specific data to process your PKR deposits and withdrawals. They operate under their own privacy policies and are regulated financial entities.

KYC / Identity Verification Providers

When identity verification is required, Funky Time may use a regulated third-party KYC technology provider to verify your documents. These providers are contractually bound to use your data solely for the verification purpose requested.

Game Technology Providers

Crash game engines, virtual sports platforms, and slot game providers may receive a pseudonymous player identifier and bet amounts to run games. They do not receive your name, contact details, or payment information.

Regulatory and Law Enforcement Authorities

Funky Time is legally required to report suspicious transaction patterns to relevant financial intelligence authorities and to respond to lawful requests from law enforcement. In such cases, data is shared only to the extent legally required and only after verification of the legal basis for the request.

Fraud Prevention Services

Funky Time uses fraud detection technology that may cross-reference device fingerprints and IP addresses against industry fraud databases. No personally identifiable information is shared with these services beyond anonymised technical identifiers.

6. How Long Funky Time Retains Your Data

Funky Time retains different categories of data for different periods depending on the purpose for which it was collected and the legal requirements that apply:

• Account and transaction records: Retained for a minimum of 5 years from the date of your last transaction. This retention period is required by AML regulations applicable to our licensing obligations.
• KYC documents: Retained for 5 years from account closure or the date of the last KYC verification, whichever is later.
• Support communications: Retained for 2 years from the date of the communication, then deleted unless they relate to an unresolved dispute.
• Marketing consent records: Retained for as long as you hold an account with Funky Time plus 1 year.
• Device and session logs: Retained for 12 months from the date of collection, then deleted.

Once the applicable retention period expires, Funky Time deletes or anonymises your data in a secure and irreversible manner. Anonymised aggregate data (for example, overall platform usage statistics) may be retained indefinitely as it cannot be linked back to any individual.

7. How Funky Time Protects Your Data

Data security is not an afterthought at Funky Time – it is built into how the platform operates at every level. The following technical and organisational measures are in place to protect your personal information:

• Encryption in transit: All data transmitted between your device and Funky Time's servers is encrypted using TLS 1.3. The padlock icon in your browser confirms this is active every time you use the platform.
• Encryption at rest: Sensitive data stored on Funky Time's servers – including passwords (hashed), financial records, and KYC documents – is encrypted at rest using AES-256 encryption.
• Access controls: Access to player data within Funky Time is restricted on a need-to-know basis. Support staff can see what is necessary to resolve your query, but not your full financial history or KYC documents unless specifically required.
• Two-factor authentication: Funky Time offers and encourages two-factor authentication (2FA) on all player accounts to prevent unauthorised access.
• Security monitoring: Funky Time's platform is monitored 24/7 for unusual access patterns, failed authentication attempts, and other indicators of potential security incidents.
• Incident response: In the event of a data security incident that affects your personal information, Funky Time will notify affected players promptly and take all reasonable steps to contain and remediate the incident.

8. Cookies and Similar Technologies

Funky Time uses cookies and similar browser technologies to make the platform work correctly and to improve your experience. Here is what each type of cookie does:

• Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in during a browsing session and security cookies that prevent cross-site request forgery. You cannot opt out of essential cookies without also opting out of using Funky Time entirely.
• Analytics cookies: Used to understand how players use Funky Time – which pages are most visited, where players drop off during registration, and how features are used. Analytics data is aggregated and does not identify you personally. These cookies can be declined without affecting your ability to use Funky Time.
• Preference cookies: Remember your settings such as your preferred odds format (decimal vs fractional), language settings, and bet slip defaults. Declining these cookies means your preferences will not be saved between sessions.
• Security cookies: Help detect unusual login activity and protect your account from unauthorised access attempts. These are part of Funky Time's fraud prevention infrastructure.

You can manage cookie preferences through your browser settings. Most browsers allow you to see, delete, and block cookies from specific sites. Note that blocking essential cookies will prevent you from using Funky Time normally.

9. Your Privacy Rights as a Funky Time Player

As a Funky Time player, you have specific rights over your personal data. Here is what each right means in practical terms and how to exercise it:

To exercise any of the above rights, email support@funkytime.click with the subject line "Privacy Rights Request" and your account username. We will acknowledge your request within 48 hours and complete it within 30 days.

10. Children's Privacy

Funky Time is strictly for adults aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18. If we discover that an account has been registered by a person under 18, the account will be closed immediately, all balances held pending investigation, and all personal data associated with the account will be deleted as soon as legally permitted.

If you are a parent or guardian and believe that a person under your care has registered a Funky Time account, please contact us immediately at support@funkytime.click. We will take action within one business day of receiving a confirmed report.

11. Changes to This Privacy Policy

Funky Time will update this Privacy Policy when necessary – for example, if we introduce new data processing activities, change payment processors, update our security practices, or respond to changes in applicable regulations.

When material changes are made to this policy, Funky Time will notify all registered players via their email address or mobile number at least 7 days before the changes take effect. The "Last Updated" date at the top of this page always reflects the current version.

Continued use of Funky Time after the effective date of any privacy policy update constitutes your acceptance of the updated terms. If you disagree with the changes, you may close your account and withdraw your balance before the updated policy takes effect.

12. Contact – Privacy Questions and Data Requests

If you have any questions about this Privacy Policy, want to exercise one of your data rights, or have a concern about how Funky Time has handled your personal information, please get in touch:

• Email: support@funkytime.click (for privacy rights requests, use subject line "Privacy Rights Request")
• Live Chat: Available 24/7 from your Funky Time account dashboard.
• Response Commitment: Privacy rights requests acknowledged within 48 hours; completed within 30 days. General privacy queries answered within 24 hours.